Mandarin Oriental, Lago di Como

Facilities & Features Mandarin Oriental, Lago di Como

• General:
• Air conditioning,
• Allergy-free room,
• Designated smoking area,
• Facilities for disabled guests,
• Family rooms,
• Heating,
• Lift,
• Non-smoking throughout,
• Pets allowed,
• Safety deposit box,
• Soundproof rooms,
• WiFi available in all areas

• Activities:
• Canoeing,
• Cooking class,
• Fishing,
• Fitness centre,
• Games room,
• Hammam,
• Hiking,
• Hot tub/Jacuzzi,
• Indoor pool,
• Indoor pool (all year),
• Massage,
• Open-air bath,
• Sauna,
• Spa and wellness centre,
• Walking tours

• Services:
• 24-hour front desk,
• Babysitting/child services,
• Business centre,
• Car hire,
• Concierge service,
• Currency exchange,
• Daily housekeeping,
• Dry cleaning,
• Express check-in/check-out,
• Fax/photocopying,
• Ironing service,
• Laundry,
• Lockers,
• Luggage storage,
• Meeting/banquet facilities,
• Private check-in/check-out,
• Room service,
• Shared lounge/TV area,
• Shuttle service (additional charge),
• Tour desk,
• Trouser press,
• Valet parking

• Food & Drink:
• Bar,
• Breakfast in the room,
• Kid meals,
• Restaurant,
• Snack bar,
• Special diet menus (on request)

• Internet:
• Free WiFi,
• Internet services,
• WiFi

• Outdoors:
• Garden,
• Outdoor pool,
• Outdoor pool (seasonal),
• Sun terrace,
• Terrace

• Parking:
• Free parking,
• Parking,
• Parking on site,
• Private parking

• Pool and wellness:
• Pool bar,
• Pool with view,
• Pool/beach towels,
• Swimming Pool

• Reception services:
• Invoice provided

• Entertainment and family services:
• Baby safety gates,
• Board games/puzzles

• Safety & security:
• 24-hour security,
• CCTV in common areas,
• CCTV outside property,
• Fire extinguishers,
• Security alarm,
• Smoke alarms

• Safety features:
• First aid kit available,
• Hand sanitizer in guest accommodation and key areas,
• Process in place to check health of guests,
• Staff follow all safety protocols as directed by local authorities

• Physical distancing:
• Cashless payment available,
• Physical distancing rules followed

• Cleanliness & disinfecting:
• Guest accommodation is disinfected between stays,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels and laundry washed in accordance with local authority guidelines,
• Use of cleaning chemicals that are effective against Coronavirus

• Food & drink safety:
• All plates, cutlery, glasses and other tableware have been sanitized,
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas